Weight Inaccuracies

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The weight on my scale is inconsistent or inaccurate, how do I fix this?

    • Ensure that your scale is on a flat, level, firm surface. Avoid grout lines if your scale is on a tiled floor.. Be sure to use the provided feet if you are weighing yourself on a carpeted floor. 
    • You may need to remove the batteries for 30-seconds and replace them. If this does not work, you may need to change the batteries.

Please contact us if you need a scale that reads above 396 lbs.

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