Whether you’re scheduling your intro session (the first required class to unlock others) or another topic-based class, the steps to reschedule are the same. Here’s how you can easily reschedule your class in Ciba Health:
Step 1: Locate Your Scheduled Class
In the Upcoming tab on the Classes page, find the class you wish to reschedule. In our example screenshots below, we’re rescheduling an Intro Session. Click the “Reschedule” button next to the class.
Step 2: Click “Reschedule”
After clicking, a confirmation window will pop up. Select “Reschedule” to continue.
Step 3: Select a another Intro Session/ Class
Choose a new date and time from the available options displayed.
Step 4: Confirm the Reschedule
Confirm the details of your new class date and time, then click “Confirm Reschedule”.
Step 5: Receive Confirmation
Once successful, a notification confirming your reschedule will appear.
Reminder:
- Your Intro Session is required to unlock access to all other classes.
- If you miss the class, you can watch the recording. All recordings will also be available for the duration of the module. The recordings are released 12-24 hours after the class .
Need more assistance? Reach out to support team support@cibahealth.com