User Manual: Connecting Remote Monitoring Devices

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Welcome! Follow these steps to connect your remote monitoring (RPM) devices with Ciba Health. Once connected, your devices automatically sync data with your dashboard for seamless health tracking.

Step 1: Navigate to Your Dashboard

Visit your main dashboard to review your data, engage with clinicians, and manage your care. Click on the "My Health" tab in the side menu to access your healthcare data, care plans, and lab results.

Step 2: Access the Health Metrics Tab

In the "My Health" menu, click on "Health Metrics." This is where you can connect and review data from your RPM devices. Until you connect your devices, the page will be empty.

Step 3: Open the Accounts Tab

Within the "Health Metrics" section, switch to the "Accounts" tab.

Step 4: Connect a Device

Identify the RPM device you want to connect. Click the "Connect" button beside the device name.

Step 5: Synchronize Your Device

A pop-up will appear. Click the "Synchronize" button to start the connection process.

Step 6: Log Into Your Device Account

You will be redirected to the login page for your specific RPM device. Enter your credentials to sign in.

Step 7: Select a User (If Applicable)

If the device is shared with multiple users, select your specific user profile from the list.

Step 8: Allow Data Sharing

This is a critical step. Authorize the app to share data with Ciba Health by clicking "Allow this app."

Step 9: Confirm Connection

Once completed, you’ll see a confirmation that your device is connected. The data will now sync to your dashboard automatically.

Done!

Congratulations, your device is now connected. You’re all set to monitor and manage your health data effortlessly!

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