How to connect your monitoring devices to Ciba Health (Traditional 1:1 Program)

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This guide will help you connect your remote patient monitoring (RPM) devices to Ciba Health. When connected, your devices will automatically send data to your Ciba Health dashboard for effective health tracking.

Before you begin

Make sure your device is connected to its app.

If you have not done this yet, follow the correct guide for your device:

After your device is connected to its app, follow the steps below to link it to Ciba Health.

 

 

Step 1: Navigate to Your Dashboard

  • On your dashboard, Click on the My health tab in the side menu to access your healthcare data, care plans, and lab results.

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Step 2: Access the Health Metrics Tab

  • In the "My Health" menu, click on "Health Metrics." This is where you can connect and review data from your RPM devices. Until you connect your devices, the page will be empty.

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Step 3: Open the Accounts Tab

  • Within the "Health Metrics" section, switch to the "Accounts" tab.

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Step 4: Connect a Device

  • Identify the RPM device you want to connect. Click the "Connect" button beside the device name.

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Step 5: Synchronize Your Device

  • A pop-up will appear. Click the "Synchronize" button to start the connection process.

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Step 6: Log Into Your Device Account

  • You will be redirected to the login page for your specific RPM device. Enter your credentials to sign in.

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Step 7: Select a User (If Applicable)

  • If the device is shared with multiple users, select your specific user profile from the list.

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Step 8: Allow Data Sharing

  • This is a critical step. Authorize the app to share data with Ciba Health by clicking "Allow this app."

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Step 9: Confirm Connection

  • Once completed, you’ll see a confirmation that your device is connected. The data will now sync to your dashboard automatically.

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Congratulations, your device is now connected. You’re all set to monitor and manage your health data effortlessly!

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