Frequently Asked Questions

Is my information safe?
Is this a safe way to receive treatment?
What do I need to know about lab testing?
What types of diagnostic testing does Ciba Health perform?
Can I use any pharmacy?
How do I get my blood work done with Ciba Health?
Does Ciba Health take insurance?
Do I need to have health insurance for this check-up?
Do I need health insurance if I have a Ciba Health membership?
Do I need to see a doctor in-person to use Ciba Health?
Does everyone have the chance to talk to a doctor?
Do I need a prescription to use Ciba Health?
Is it legal to prescribe medication online?
Is a video chat required?
How quickly will a doctor review my initial history?
Can I video chat with a doctor?
Why do you need a picture of my ID and a separate picture?
Can Ciba Health be my primary care physician?